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Tag: Global Capability Centers
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Leadership Shifts: “Nice Manager. Good Leader. But What Does That Really Mean?”
Throughout your career, you might hear phrases like “You’re a nice manager,” “You’re a good leader,” or “You’re one of the best I’ve worked with.” These words can be affirming, but what do they actually mean? Does being a “good leader” come from being approachable and supportive? From driving results and holding people accountable? From
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Leadership Shifts: Striking the right balance while building authentic connections.
In Global Capability Centers (GCCs), where diverse teams collaborate across geographies, building authentic connections is essential for trust, efficiency, and innovation. However, maintaining these connections requires navigating key tension between authenticity and professional boundaries, trust and workplace competition, and consistency and adaptability. Striking the right balance ensures that workplace relationships remain meaningful while driving both
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Transforming Your Capability Center: Simple Metrics for Big Impact.
Building a Global Capability Center (GCC) is like running a high-performance engine. When it works well, it powers growth and innovation. When it stumbles, it becomes a costly burden. To ensure your GCC is delivering real value, you need to track three simple, easy-to-remember metrics: 1. Spark – How quickly do ideas become reality? 2.
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The Leadership Shift needed today: Thriving in a new era of the workplace.
The workplace has undergone a seismic shift. The traditional leadership models that once drove success are no longer enough in today’s fast-changing, complex, and digital-first world. Leaders must now navigate uncertainty, embrace transformation, and create inclusive, high-performing environments that inspire and engage. The need for a leadership shift today is not just about keeping pace
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Navigating the Future: Insights from the #eygccgenaiconclave on AI’s Transformative Impact
The recent #eygccgenaiconclave provided a comprehensive overview of the evolving landscape of artificial intelligence (AI) and its impact on various industries. A big thank you to the team at EY and all the speakers for an insightful afternoon. Challenges and Risks Several challenges and risks were highlighted, including issues related to value, talent acquisition, infrastructure,
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Pioneering Digital Transformation in FMCG: Harnessing Analytics for Growth and Innovation
The fast-moving consumer goods (FMCG) industry is undergoing a significant transformation, driven by digital advancements and the need for agility. Having spent five years in a leading FMCG company, I had the privilege to witness and contribute to this evolution during my tenure at ABinBev, the largest brewer in the world. My journey began as
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Building Customer Loyalty: Journey to High Performance
Organizations need to consistently demonstrate their commitment to fostering a high-performance, customer-centric culture. By leveraging tools like Net Promoter Score (NPS) and focusing on customer experience (CX), companies can successfully enhance their productivity and profitability. This blog explores how organizations can ensure strategic focus on customer loyalty and digital transformation to drives its business success.
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