Tag: Leadership
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Rethinking decisions when data tells a different story.
As a leader have you ever truly believed in being certain about your action, only for the data to tell a different story? What should you do when your conviction and the numbers don’t align? These are moments every professional faces, especially in leadership roles. You made a call based on instinct, experience, or consensus.
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The courage to try new things will set you free.
Courage rarely makes a grand entrance. It usually begins as a quiet push from within, a feeling that where you are isn’t where you are meant to stay. Then comes the tipping point, when the cost of staying the same becomes greater than the risk of stepping into the unknown. That’s when change begins. As
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Not Outside, But Within: The hidden threats to GCC potential.
As GCC leaders, we often track external risks like market shifts, evolving regulations, economic headwinds, or attrition spikes, believing those to be our greatest vulnerabilities. While these factors matter, the deeper risks often sit much closer. Not in what’s happening outside the organisation, but within it, in our decisions, our mindset, and the culture we
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Perception is powerful. But it is not always real.
I came across this story:A man created a fake restaurant on TripAdvisor. He collected glowing reviews. It climbed to become the #1 restaurant in its city. The twist. It didn’t exist, until for one day, he set up a “cafe” in his backyard, serving frozen food to curious diners who left with rave reviews. Funny?
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From Efficiency to Excellence: The Evolution of Shared Services into Global Capability Centers
Shared Services —-> Center of Excellence —->. Global Capability Center. Before the mind dives into metrics, before we dissect frameworks or analyze ROI, just feel the progression of these terms. Shared Services came first. Not because it was a mere cost saving tactic. Not because it was mandated by a board meeting. But because that’s
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Navigating Change: When Leaders Opt for the Least Disruptive Option
In the complex world of change management, leaders are often faced with tough decisions. Sometimes, choosing the least disruptive option seems like the most logical path, one that minimizes resistance, maintains stability, and moves the organization forward. But is this always the right choice? Choosing the least disruptive option. 1. When time is critical, leaders
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Leadership Shifts: “Nice Manager. Good Leader. But What Does That Really Mean?”
Throughout your career, you might hear phrases like “You’re a nice manager,” “You’re a good leader,” or “You’re one of the best I’ve worked with.” These words can be affirming, but what do they actually mean? Does being a “good leader” come from being approachable and supportive? From driving results and holding people accountable? From
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Leadership Shifts: Striking the right balance while building authentic connections.
In Global Capability Centers (GCCs), where diverse teams collaborate across geographies, building authentic connections is essential for trust, efficiency, and innovation. However, maintaining these connections requires navigating key tension between authenticity and professional boundaries, trust and workplace competition, and consistency and adaptability. Striking the right balance ensures that workplace relationships remain meaningful while driving both
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Leadership Shifts: Mastering Execution – Turning Strategy into Impact
Execution is the defining factor that separates ambitious strategies from real, measurable business impact. Like learning to ride a bike—where balance, practice, and the willingness to fall and get up again are key—successful execution requires persistence, adaptation, and a continual learning mindset. Over time as leaders, we have developed a structured approach to execution that
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Celebrating the Strength, Grace & Impact of Women on International Women’s Day
Today, as we celebrate International Women’s Day, I want to take a moment to express my gratitude to all the incredible women in my life—my family, my colleagues, my mentors, and my managers, both past and present. Your contributions shape everything we do and touch, and I deeply appreciate the energy, dedication, and passion you
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Transforming Your Capability Center: Simple Metrics for Big Impact.
Building a Global Capability Center (GCC) is like running a high-performance engine. When it works well, it powers growth and innovation. When it stumbles, it becomes a costly burden. To ensure your GCC is delivering real value, you need to track three simple, easy-to-remember metrics: 1. Spark – How quickly do ideas become reality? 2.
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Understanding Resilience: Strength, Adaptability, and Letting Go
Resilience is often described as the ability to bounce back from adversity, but in reality, it is much more than just recovery. True resilience involves adaptability, learning, and knowing when to persevere versus when to pivot. It is not just about standing firm in the face of hardship but also about evolving in response to
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