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Tag: Value Creation
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Are you as a leader still just running processes, or are you actually solving problems?
Most capability center leaders pride themselves on flawless execution. Processes may be lean, SLAs are met and volumes are being handled. But here’s the question that often gets overlooked: “Are we creating value or just completing tasks?” In my experience leading shared services across HR, Sales, Finance, Procurement, Admin, technology & analytics I have realized
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Rethinking decisions when data tells a different story.
As a leader have you ever truly believed in being certain about your action, only for the data to tell a different story? What should you do when your conviction and the numbers don’t align? These are moments every professional faces, especially in leadership roles. You made a call based on instinct, experience, or consensus.
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Perception is powerful. But it is not always real.
I came across this story:A man created a fake restaurant on TripAdvisor. He collected glowing reviews. It climbed to become the #1 restaurant in its city. The twist. It didn’t exist, until for one day, he set up a “cafe” in his backyard, serving frozen food to curious diners who left with rave reviews. Funny?
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Navigating Change: When Leaders Opt for the Least Disruptive Option
In the complex world of change management, leaders are often faced with tough decisions. Sometimes, choosing the least disruptive option seems like the most logical path, one that minimizes resistance, maintains stability, and moves the organization forward. But is this always the right choice? Choosing the least disruptive option. 1. When time is critical, leaders
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Leadership Shifts: Mastering Execution – Turning Strategy into Impact
Execution is the defining factor that separates ambitious strategies from real, measurable business impact. Like learning to ride a bike—where balance, practice, and the willingness to fall and get up again are key—successful execution requires persistence, adaptation, and a continual learning mindset. Over time as leaders, we have developed a structured approach to execution that
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Transforming Your Capability Center: Simple Metrics for Big Impact.
Building a Global Capability Center (GCC) is like running a high-performance engine. When it works well, it powers growth and innovation. When it stumbles, it becomes a costly burden. To ensure your GCC is delivering real value, you need to track three simple, easy-to-remember metrics: 1. Spark – How quickly do ideas become reality? 2.
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The Backbone of Growth: Integrating Analytics in Business
The Role of Analytics in Modern Organizations Analytics has become the backbone of every large organization, essential for fostering growth. By reducing operational costs, speeding up responses, and promoting agility in crucial business strategies, analytics tools and solutions help create long-term business impact. Integrating analytics into operations streamlines processes, increases efficiency through standardization, and promotes
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